1. Information We Collect
EDD Profiler collects information that you provide directly to us, including your name, email address, institution name, and any messages you send through our contact forms. When you use our platform, we process customer data and transaction information solely for the purpose of generating EDD reports as directed by your institution.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; to process EDD reviews and generate compliance reports; to communicate with you about your account and our services; and to comply with legal obligations. We do not use your customer data for any purpose other than delivering the services you have contracted.
3. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and strict access controls. All data is stored in SOC 2 Type II certified facilities. For on-premise deployments, customer data never leaves your infrastructure.
4. Data Retention
We retain your data only for as long as necessary to provide our services and comply with legal obligations. Customer data processed for EDD reviews is retained according to your institution's configured retention policy. You may request deletion of your data at any time, subject to regulatory retention requirements.
5. Third-Party Sharing
We do not sell, rent, or share your personal information or customer data with third parties for their marketing purposes. We may share information with service providers who assist in operating our platform, subject to strict confidentiality agreements and data processing addendums.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you or your institution. To exercise these rights, please contact us at privacy@eddprofiler.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the revised policy.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@eddprofiler.com.